At The Orchard Zone, we understand that your fruit trees and berry plants aren’t just purchases – they’re the beginning of your homegrown journey. That’s why we’ve designed a delivery system that combines speed, care, and transparency to ensure your plants arrive in perfect condition, ready to thrive in your garden.
Our Shipping Promise
🌱 Plant-Protective Packaging
Every order is carefully packed with specialized materials to maintain moisture and prevent damage during transit. Our bare-root plants are shipped at optimal times for your growing zone.
⏱️ Fast Processing
Orders ship within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information the moment your plants are on their way to you.
🌍 Global Reach
We ship worldwide (with a few exceptions) to bring premium fruit trees and berries to gardeners across the globe. See restrictions at checkout.
Shipping Options Tailored to Your Needs
| Service | Carrier | Delivery Time | Cost | Best For |
|---|---|---|---|---|
| Standard Shipping | DHL or FedEx | 10-15 days after dispatch | $12.95 | Gardeners who want their plants faster with tracking |
| Free Shipping | EMS | 15-25 days after dispatch | Free on orders over $50 | Budget-conscious growers planning ahead |
Our Arrival Guarantee
We stand behind every plant we ship. If your order arrives damaged or fails to meet your expectations, simply contact us within 15 days of delivery for a replacement or refund. Our customer care team at [email protected] is always happy to help.
Seasonal Shipping Considerations
As plant specialists, we time shipments according to:
- Dormancy cycles: Many fruit trees ship bare-root during dormancy (winter/early spring) for optimal transplant success
- Your local climate: We monitor weather patterns to avoid shipping during extreme temperatures
- Plant readiness: Some varieties have specific shipping windows when they’re at their transplant-ready best
Pro tip: Sign up for our newsletter to receive seasonal shipping alerts and planting reminders for your area!
After Your Package Arrives
Your plants will arrive with detailed planting instructions, but here’s what to do immediately:
- Open your package promptly and inspect all plants
- If planting immediately isn’t possible, follow our temporary storage tips
- Water as directed and acclimate plants to your garden conditions
- Visit our growing guides online for variety-specific care advice
The Orchard Zone Team
🌳 Growing with you since 2025